Resident Concierge JobWaxahachie, TX 53303

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Why You'll Love This Job

This is your chance to be a part of a community improving the lives of adults special needs! We are seeking someone with a passion for helping people while providing awesome customer service to our residents and their families.  As a Resident Concierge,  you will be the central point of communication between family, residents and staff.  Your professionalism, ability to remain calm when faced with challenges and courtesy will create lasting impressions for families and our residents.  

You will be working on a beautiful campus where adults with intellectual, cognitive or development disabilities can live, learn, and thrive across a 40-acre campus near historic downtown Waxahachie and includes 28 cottages and community buildings for dining, fitness and education.

The shift that is available:
Every other Sat/Sun 4:00 p.m. - 12:30 a.m.

Come be part of our team!

Similar job titles: receptionist, customer service

Responsibilities

You will work as part of a team to perform such activities as:
  • Assist residents with scheduling transportation services, dining services, mail, and submitting work order requests.
  • Answer the phone and assisting callers with needs while directing them to the correct person.
  • Greet and screen visitors.
  • Monitor our fire alarm panel.
  • Assist coaching staff with various resident situations.
  • Monitor and patrol community property.

Skills & Qualifications

Qualifications:
  • High school diploma or equivalent.
  • Experience in customer service environment preferred
  • Must express or demonstrate an interest in working with a special needs population.
  • Must be able to handle multiple tasks simultaneously.
  • Must at all times meet background checks as well as employability conditions of the Employee Misconduct Registry (EMR) and Nurse Aid Registry (NAR), as maintained by Texas Department of Aging and Disabilities (TDADS).
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